VP of Consumer Insights, Brian Stifel, for Cox Communications joins Bess Freedman to talk about the latest trends in multifamily customer experience.
Residents’ expectations are changing fast and staying on top of the trends and their implications provides incredible advantages to multifamily business owners. Multifamily residence is one of the fastest evolving industries and today’s multifamily business owners are faced with some tough questions. What exactly does “customer experience” mean in a multifamily landscape? How has recent volatility affected risk aversion? What is meant by “Home As a Hub?” What do the latest trends mean for multifamily business owners? Hear the answers to these critical questions, and more, on today’s episode of Open Door by Cox Communities. Join Bess Freedman as she sits down with strategists, thought leaders, and experts to explore the ever-changing world of multifamily residential.
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Presented by Cox Communities